Buying a new construction home is exciting. You get modern layouts, brand-new finishes, and the chance to be the first owner. Still, new homes come with their own set of questions. And that’s a good thing. This guide covers the questions new homebuyers ask most often. Along the way, you’ll see what to clarify early, what to get in writing, and how to feel confident moving forward, especially if you’re considering a new home with Hakes Brothers.

1. What is this homebuilder known for?

This is the first question you should ask, because it shapes everything that follows. In other words, the builder’s quality and follow-through matter as much as the floor plan. Here’s what to do before you fall in love with a model:

• Tour model homes and quick move-ins. Then, pay attention to details, not just décor.
• Ask where else they’ve built. If possible, drive through completed neighborhoods.
• Get clear on service after closing. Specifically, ask how warranty requests are handled.

For example, Hakes Brothers started in 2006 and has helped over 6,000 families find a home that fits their lifestyle. We build in communities across New Mexico, Texas, and Kansas City as well. We’re known for expert design and professional quality and make sure every one of our buyers know customer service is one of our core promises.

2. What’s included and what costs extra?

Model homes are designed to inspire you. However, they can also blur the line between what’s standard and what’s upgraded. So, be sure to ask for a simple breakdown:

• What’s included in the base price? (Flooring, countertops, appliances, lighting, etc.)
• What are the most common upgrades buyers choose?
• What’s the upgrade pricing method? (A menu, packages, allowances, or per-item pricing.)
• Are there limits on design selections by phase? (For example, after framing.)

Also, ask this early: Can anything be changed later? Change orders can be possible, but they often affect timeline and cost. Therefore, it’s best to understand the rules before you sign.

3. How long will the homebuilding process take?

Timelines vary by community, plan, permits, weather, and construction stage. Even so, you should be able to get a realistic range and a clear communication plan. Ask your homebuilder:

• What’s the estimated completion window?
• What could cause delays, and how are delays shared?
• Who is my main point of contact during construction?
• When are key walkthroughs? (Frame walk, pre-drywall, final walkthrough, etc.)
  
  

If you’re selling a current home, this matters even more. Meanwhile, if you’re relocating, it helps you plan movers, school timing, and lease end dates with less stress.

4. What warranty protection comes with the home?

New construction often includes warranty coverage, but the details are what protect you. So, don’t just ask if there’s a warranty, ask how it works. Start with:

• What’s covered, and for how long?
• What’s excluded?
• How do I submit a request, and what’s the response timeline?
• Who actually performs the work? In-house team vs. third-party provider.

For example, Hakes Brothers backs homes with an in-house Multi-Year Warranty. Materials and workmanship are covered for one year. Key systems like HVAC, plumbing, and electrical are covered for two years. Structural components are covered for six years in Texas, or ten years in New Mexico, Kansas City, and Missouri. Our in-house warranty team manages service calls from start to finish, with one dedicated point of contact.

5. Is this community the right fit for my life?

A great home in the wrong location or with the wrong extras becomes frustrating fast. So, zoom out and ask about daily life. For example:

• What community amenities are included?
• What’s nearby? Schools, parks, shopping, medical, commute routes.
• What’s planned next? New roads, commercial development, future phases.
• Will there be an HOA? If yes, what are the dues, rules, and maintained amenities?

Hakes Brothers builds from Albuquerque and Las Cruces down through El Paso, the Rio Grande Valley, San Antonio, and Kansas City. That regional range can be helpful if you’re relocating or comparing markets.

Get answers to the questions new homebuyers ask most

The right builder won’t rush your questions, they’ll welcome them. That’s because clear answers lead to confident decisions. We invite you to schedule your tour of any Hakes Brothers community so you can get all your questions answered and then some. Contact us today to learn more!